Privacy Policy Information

Your privacy matters in every aspect of our work

This policy was most recently updated on October 25, 2025 and applies from this date.

Personal Data Collection

We may collect certain personal details during your use of our services to enable your sessions and help improve communications. This information is handled in accordance with Australian privacy requirements.

  • Full name for identification purposes
  • Email address for correspondence
  • Phone number to confirm sessions
  • Session preferences or relevant notes
  • Feedback on services received

Your data is collected using secure forms, and any communication is never shared without your explicit consent. You can request a copy or update of your details at any time.

How We Use Your Data

Your personal data is used strictly for managing appointments and improving your overall experience. We do not sell or share data with external advertising providers.

Information is securely stored and only accessible to authorised team members. We regularly review privacy practices to keep data safe.

Your Data Rights Explained

You have the right to access, update, or request deletion of your personal information. You may also object to certain uses, and we provide easy methods for updating your consent and preferences.

Right of Access

You can request access to your personal data records.

Right of Rectification

You may ask us to correct inaccurate personal information.

Right of Erasure

Request deletion of your data at any time.

Right to Portability

Ask for your personal data in a portable format.

Information Sharing Policies

We do not share your information with unrelated third parties or marketing entities. Data is only used internally to deliver our services effectively.

In rare cases, information may be shared with regulatory bodies to comply with legal obligations or protect your interests. Such sharing will always follow strict privacy controls.

Data Security Measures

Your information is protected using secure communication protocols, encryption, and access control. We maintain regular system audits to reduce security risks.

Team training and IT monitoring ensure ongoing safety and confidentiality. Any data breaches would be communicated promptly in line with Australian law.

Contact Our Privacy Officer

Contact us directly to enquire about your data rights.
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61.3.7396.3052
Email: content@venoliraphix.com